Privacy Policy

This Privacy Policy outlines how Made Straps ("we", "our", or "us") collects, uses, and safeguards your personal information when you interact with our website, madestraps.com (the "Site"), use our services, or make a purchase. The terms “you” and “your” refer to all users, including customers, visitors, and individuals who engage with our services.

Please take a moment to read this policy carefully to understand your rights and our responsibilities.

 


Information We Collect and How We Use It

Depending on how you use our Site, we may collect:

  • Contact details like your name, address, phone number, and email when you place an order or subscribe to updates.

  • Order and payment data required to fulfil your purchase, including billing/shipping details and payment confirmation.

  • Account credentials, if you register for an account.

  • Communications, such as support queries or feedback.

  • Technical data such as your IP address, browser type, interaction with the Site, and cookies (see "Cookies" below).


We use this information to process orders, manage your account, personalise your experience, detect fraud, and comply with legal obligations. Our platform is hosted and supported by Shopify, which may process some data on our behalf under their own privacy terms.

 

 

Cookies & Analytics

Cookies and tracking technologies help us understand user behaviour and improve the Site. You may control or delete cookies via your browser settings. For more detail on how Shopify uses cookies, see: Shopify’s Cookie Policy.

 

 

Disclosure of Your Data

We may share your data with:

  • Third-party providers (e.g., Shopify, shipping partners, and payment processors).
  • Advertising partners, solely for marketing purposes (see “Your Rights”).
  • Legal authorities if required by law.
  • Affiliates and successors in case of business changes.

We never sell your personal data without your clear consent.

 

 

Your Rights

Depending on your location, you may have rights including:

Accessing or correcting your data

  • Requesting deletion
  • Restricting or objecting to certain uses
  • Withdrawing consent for marketing communications
  • Opting out of data sales or targeted advertising (especially if you're based in the EU or California)

Contact us using the details below to exercise any of your rights.

 

 

Data Retention & Security

We retain your data only for as long as needed to provide services or meet legal requirements. While no system is perfectly secure, we take reasonable steps to safeguard your information and encourage you to use secure methods when contacting us.

 

 

Children’s Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect their data.


 

International Users

By using our services, you acknowledge that your data may be processed outside of your country of residence, including in regions with different privacy laws. For transfers out of Europe, we rely on lawful mechanisms such as Standard Contractual Clauses.

 

 

Updates to This Policy

This Privacy Policy may be updated from time to time for operational, legal, or regulatory reasons. The revised version will be published here, with the updated date at the top of the page.

 

 

Company Information & Payment Providers

Made Straps is operated by Ross Banna Ltd, a company registered in England and Wales with company number 09208508 and registered at Maude way, Canterbury CT1 1FY. As part of our commitment to secure, flexible payment options, we partner with Klarna AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, to offer certain payment methods. When you choose Klarna at checkout, some of your personal data may be shared with Klarna in accordance with Klarna’s own privacy policy. Our processing of your data remains subject to applicable data protection laws, including the UK GDPR and Data Protection Act 2018.

 

 

Contact

For questions, concerns, or to exercise your rights, please email us at info@madestraps.com.

Made Straps operates under a registered company in the United Kingdom. Our operations are governed by UK data protection law, and where relevant, GDPR. Our registered business address and company number are held on file and available upon request to regulators or as required under applicable law.